Klaviyo, Inc. provides a customer relationship management (CRM) platform for business-to-consumer (B2C) brands. The Company, through its built-in data platform and artificial intelligence (AI) insights, combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers. Its products and features include e-mail marketing, SMS marketing, mobile push, review management, marketing analytics, customer hub, advanced Klaviyo data platform, customer segmentation, Web forms, and e-mail templates. Its platform solutions include Klaviyo B2C CRM, Klaviyo Marketing, Klaviyo Service, Klaviyo Analytics, Klaviyo Data Platform, and Klaviyo AI. The Company's Klaviyo B2C CRM is a platform built for consumer brands. Its platform serves businesses of all sizes, across industries and geographies. Its partner ecosystem includes commerce platforms, other technology companies, marketing agencies, systems integrators, and developers.